FAQ

No, our consultation is free.

Yes, and we are happy to provide you with a copy.

Yes. It is required by law in North Carolina.

Some tree services get around this requirement by using (1099) contract climbers. When a contractor does not have adequate bodily injury liability or workers’ compensation coverage, it is often the client who ends up paying the price. If an uninsured contractor is injured on your property, you could be financially responsible for the damages, including medical bills and lost wages. Click here for more info.

We usually have a backlog of two to three weeks (maybe a little longer in the summer) for tree work. Bad weather can extend that. We will work with you if the job is urgent. Due to our superior quality and everything you read above, our clients say we are worth the wait. Each job is placed in the queue after it has been accepted.

We do not require a deposit. You will be invoiced only after the job is completed. Payment is due upon completion of the job.

We do take credit cards and there is a service processing fee of 3%.

We charge a $30 fee for a returned check.

Invoices over 30 days past due will be charged a $50 late fee.